Regarding BWU2 shipment
Dear Staff,
I sent a box to Amazon through FBA on the 23rd of May through Auspost, as it was the only option showing. I got a tracking number as well. But the box is still in transit.
Whom to contact for the inquiry?
Thanks
Regarding BWU2 shipment
Dear Staff,
I sent a box to Amazon through FBA on the 23rd of May through Auspost, as it was the only option showing. I got a tracking number as well. But the box is still in transit.
Whom to contact for the inquiry?
Thanks
5 replies
Seller_X86kekhISL53a
We’re experiencing the same issue — I have 10 boxes stuck in transit. AusPost told me that Amazon rejected some of the bulk StarTrack deliveries, and now all of the boxes are sitting at the AusPost/StarTrack facility in Kemps Creek. They also mentioned that Amazon only accepts a limited number of bulk deliveries each month, and once the inbound limit is reached, the rest get held back. It’s extremely frustrating.
Seller_4UClVQ6omP32U
Amazon needs to engage with Aust Post at the highest levels to fix this
Seller_zMK0XbsD0M0az
Just wondering if you have got anywhere yet on this? I have now 5 shipments all sent in the past month to BWU2 and XSY2 (both Kemps Creek) - they are taking weeks and sometimes a month to be marked as delivered in Australia Post's tracking, but all still don't update in amazon at all and say Shipped only and don't receive in at all.
Seller_X86kekhISL53a
We’re in the same boat. I don’t know why we’re suddenly having this issue at Kemps Creek - the last few months were completely fine with no problems at all. These delays are extremely frustrating.
Seller_dr3mCrmiqMlEr
always send via DHL you wont have any issues
